Wednesday, January 31, 2007

dear george yang,

i love your fries. i love your mcchicken. i love your chicken nuggets. i love your sundaes.
i do not love your united nations branch though if only for the fact that your service there, pardon the language, sucks big time.
last week my friends and i had a huge mcdonald's craving. we arrived there at 10:15 a.m. and so while we really wanted to avail of the regular meals, we ordered instead your breakfast meals since your crew informed us that regular meals won't be ready until 10:30. at 10:40, we went back to the counter to order a cheeseburger meal for take-out but we were rudely informed that they haven't begun preparing regular meals yet. five minutes later, the situation was the same. it seemed to us that unless every single frigging mcmuffin has been sold, we'd be stuck with breakfast meals.
now, knowing fully well the concept of command responsibility, i figured that things might be remedied if i were to talk to the manager in charge. wrong. the manager was not only more rude, but was disinterested with my complaint. in fact every single manager in that store had no answer - nor cared to answer - why they were still in the process of serving breakfast meals when it was almost eleven in the morning.
george - you and i and your fries go way back. let's not allow some manager to get between us. please do something about your lackluster crew at your UN avenue branch.
and i promise, i might rethink my kfc addiction.
p.s. don't you just love that pic? we took it at your petron north marilao branch..

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